Placing an Origami Owl® Jewelry Order isn’t difficult at all. The Origami Owl® IT Department has done an excellent job of creating an ordering system that’s very intuitive, straight forward and easy to follow. That being said, there are a few steps to ensuring an order has been completely placed.
Unfortunately, I’ve had Designers from time to time call me and ask me why they haven’t received an order they placed several weeks ago. When we go to look at the order, it turns out the order wasn’t fully placed using the five step ordering process. This of course causes heartache for the customers and makes the Designer look a little less than professional. DON’T let this happen to you!
Step One: Place the Order.
Everyone has their own style here. Use the Quick Add buttons. Shop for products using the site. Use a combination of both. Once you’re done and all your items are in your cart, move on to the next step.
Step Two: Click on Apply Payments
Step Three: Click on Apply Payment To Order
Step Four: Click on Review Order
This will allow you one more chance to make sure you’ve gotten all the product included on your order. CHECK YOUR SHIPPING Sometimes if you get moving too fast at the beginning you’ll bypass the shipping options assuming they’ll be offered at the end. THEY’RE NOT. They are offered at the beginning, so if you don’t remember what you clicked on, double check. Especially if you were planning on 2 Day or Overnight shipping. Once you’ve reviewed the entire order and everything looks good, move on to the last and final step.
Step Five: Submit the Order
This is the no turning back point. Once you click on this, you’re done. Order will be sent to Origami Owl® headquarters and you’ll be ready to start waiting on your awesome package in the mail. You’ll know that everything is complete when you see this final graphic:
That’s it. Not super difficult but it does take making sure that you’ve followed through all five steps to ensure that the order is placed. REMEMBER, if you don’t get the “Your Order Has Been Placed Successfully” screen, you’re not done yet. I hope this will help new and old Designers alike avoid any future issues with orders being held up for delivery. For further training topics and videos, be sure to click on the Designer Training tab at the top of this page.